- No insurance investigator ever examined the damage to Unit 409.
- No member of council came to look at the damage.
- The strata told us the structural issues were to be dealt with during the building envelope project.
- The minutes and correspondence contain evidence of this plan.
- Strata management's time to file an insurance claim expired.
- The strata failed to complete the repairs promised to us by the strata corporation and strata enactments.
- The strata corporation continually denied us access to the insurance policy.
- Adrienne Murray continually accused us of harassment for complaining.
- Al MacLeod repeatedly retaliated against us.
Furthermore, we suspect that if we were to meddle with them when it is not our responsibility and we are not competent to do so, it could effectively transfer onto us potential liability and the risk of creating a hidden defect and more harm.
More than 10 years after the water damage occurred the structure of unit 409 remains unrepaired. No reasonable explanation to justify it has ever been provided to us. My requests for a copy of the insurance policy for the time of loss have been persistently and unreasonably denied - for no legitimate reason. Rather than apologize and make it right, the strata replaced Adrienne Murray with a new strata lawyer, but continues Ms. Murray's attack without regard to the actual facts.