Like all of my strata blogs, I prepared this one for use on an as-needed basis only. It is not intended to be used in a malicious manner, nor do we support false claims or untrue accusations. I would much rather permanently delete my blogs and their associated contents than to live with the ongoing stress which is created by the necessity of their existence.
Showing posts with label strata insurance. Show all posts
Showing posts with label strata insurance. Show all posts

Conspiracy Theory

No matter how deceptively strata lawyers, property managers, strata councils, insurers, adjudicators, and even CHOA and the CCI mix things up, please don't confuse a strata's s.72 duty to repair with it's Part 9 duty to insure, and don't confuse a deductible with a self insured retention, and don't confuse a strata's responsibility bylaws with a s.158 court order. Remember that false pretences and fraudulent betrayal of trust are criminal offences, and technically, being an officer of the court doesn't change that.

A strata corporation’s obligation to insure is not a covenant, it is a legislated requirement, but some of the issues are the same. Orange Julius et al v. Surrey et al, 2000 BCCA 467, at paras. 34 and 35 found "it is the terms of the covenant to insure, and not the terms of the insurance coverage actually obtained, that must determine the scope... there would have no insurance coverage at all where the loss suffered was less than the amount of the deductible... It requires insurance coverage in an amount not less than the property’s replacement value, nowhere does it need only obtain insurance coverage for losses exceeding a certain amount

In the whole of the circumstances it is clear to me that it doesn't matter what the deductible is, if the loss is a named peril an owner is entitled to make a claim on the strata's insurance. The insurance company should then manage the claim from the very beginning and arrange for an insurance investigator to determine its value. That is the insurer's job, not the strata's.

Again, note the material difference between a Deductible and a Self-Insured Retention (SIR) plan.
SIR is defined as a dollar amount specified in a policy that must be paid by the insured before the insurance policy will respond to a loss. In contrast, under a policy written with a deductible provision, the insurer pays the costs associated with a claim on the insured’s behalf and then seeks reimbursement of the deductible portion from the insured.  https://www.alignedinsurance.com/self-insured-retention/  

That is why the SPA specifies that the deductible is a common expense and, when necessary, automatically triggers a special levy without requiring a vote of approval. If your strata's Financial Statements and AGM budget do not include a line for insurance deductibles, do you know why? If the strata's policy is worth $2 million with deductibles of $200,000, it may be underinsured for full replacement value by more than $200,000 in the event of multiple claims. If so, is it part of a pattern of misrepresenting or offloading responsibility that carries on, year after year? How many strata lots are left unrepaired as a result? Time does nothing to heal that situation, it just goes from bad to worse.

Under the SPA the strata corporation is not responsible to repair water damage to a strata lot, the insurance company is, but the strata must insure it and reimburse the insurer, and it cannot chargeback the deductible amount to an owner without a court order. For that reason it is important not to allow the strata to offload that burden of proof, so take care to guard against the strata interfering with a valid claim by making repairs to your strata lot, particularly if the loss is less than the deductible amount.

In constrast to a strata's deductible plan, a SIR policy puts much of the management of claims in the hands of those who can handle paying out early costs from their own pocketbook. For example, if a policy has a $1 million limit and a $100,000 SIR, you’ll need to pay for the first $100,000 of any claim before your insurer begins to cover the claim. In a deductible-based plan with a $1 million limit and $100,000 deductible, the strata's insurance company would pay for any claims starting at the first dollar until the policy limit, and would later bill the strata for up to the $100,000 deductible. In a SIR Policy, you pay up-front and also manage the claim up to the SIR amount, because the insurance company doesn’t play any role in a claim until the SIR is exhausted.  In fact, for a claim that is lower than the SIR amount, generally there is no need to even inform your insurance company about the claim. A SIR Insurance Policy offers a lower rate on premiums, however, it does require that you have enough expertise and capital to fund the SIR and pay out the claims. If you typically face less than 20 to 25 claims per year, a high-deductible policy is recomended over SIR insurance.  https://advisorsmith.com/what-is-self-insured-retention-insurance/

A SIR, refers to the amount that an insured has to pay in order for an insurance policy to kick in. Whereas an insurance deductible is included in the policy limits, a self-insured retention amount is not payable by the insurance provider. Without an underlying policy, you usually need to provide a SIR from $500 to $1 million.  http://www.insuranceqna.com/commercial-and-business-insurance/self-insured-retention-sir.html

SIR is defined as a dollar amount specified in an insurance policy that must be paid by the insured before the insurance policy will respond to a loss. In contrast, under a policy written with a deductible provision, the insurer would pay the costs associated with a claim on the insured’s behalf and then seek reimbursement of the deductible portion from the insured.  https://www.alignedinsurance.com/self-insured-retention/

Full replacement value insurance for common property and multiple units with a deductible amount that the strata has to sue to recover is inconsistent with SIR. The strata corporation is not an insurer: the amount of the deductible is not a Self Insurer Retention, the insurer must pay the claim and get reimbursement of the deductible from the strata. 


Westsea Construction Ltd. v. Billedeau, 2010 BCPC 109 (CanLII), <http://canlii.ca/t/2b8q7


[58]      The question of a loss falling within the deductible was addressed in the case of Lincoln Canada Services LP v. First Gulf Design Build Inc. (2007) O.J. No. 4167.  The court held that:




34.  I agree.  Once a party has agreed to obtain insurance, the amount of that deductible is a matter between the party and its insurer and should not change the allocation of risk as between the parties to the lease.  Many factors affect the amount of the deductible and the other party should not be in a position of having its exposure fluctuate depending on the size of the deductible.


35.  To hold otherwise would create great uncertainty for a landlord or tenant.  It would never really know what its exposure for a negligent act might be.  It would always need to know what the deductible was in the other party’s insurance policy.  That would not accord with commercial reality.  Once the parties have agreed on insurance for a specified loss, the matter should end there.
[65]      The risk of loss by water overflow, even if caused by the negligence of the Defendant Lessee in failing to act in a timely fashion, is a risk that the Lessor covenanted to insure against under the terms of Lease.  Absent express provisions of the Lease, for the reasons aforesaid, the Defendant is not liable to indemnify the Lessor for the cost of repairs falling within the insurance deductible. 

A decision of the United States District Court for the District of South Dakota, Western Division, BY Development, INC. v. United Fire & Casualty Co., 2006 U.S. Dist. LEXIS 14703, aff’d 2006 U.S. App. LEXIS 32442 (8th Cir. S.D., Dec. 4, 2006), found that the 72 hour waiting period was not a deductible, and was similar to a self-insured retention, which is “an amount that an insured retains and covers before insurance coverage begins to apply”.

Miluzzi v. York Condominium Corp. No. 60, 1996 CarswellOnt 3939 (Small Claims), found that replacement cost insurance can exist with a deductible provided the deductible is reasonable in the circumstances in light of the prior history of claims.

Stevens v. Simcoe Condominium Corp. No. 60, 1998 CarswellOnt 3808 (Ont Ct. of Justice), allowed a strata with responsibility bylaws to recover the amount of a deductible from a unit owner responsible for the loss so long as the deductible was reasonable. It was common ground between the parties that  “insurance…against major perils to the replacement cost” is invariably subject to a deductible expressly provide in legislation as a matter of reality and the prevailing practice in the insurance industry to shift the deductible portion to the party causing the loss as a means of disciplining insurance claims.

The Owners of Strata Corporation VR2673 v. Comissiona et al, 2000 BCSC 1240, found the strata could claim back the deductible from a negligent owner under principles of common law, which s.158 preserves.

Strata Plan KAS 10199 v. Keiran, Simkus and Wawanesa, 2006 BCPC 360, found the owner responsible to pay back money the strata paid  in reliance on section 158 for repairs in respect of water damage from a pipe the owner is personally responsible for. It is not “made necessary” by the strata corporation’s deductible, rather by the fact of the owner’s primary responsibility for damage to the owner’s unit.  It would therefore be an insured peril, under Coverage C, section (8) “Water escape, rupture, freezing…” of the homeowner's policy, rather than “additional coverage” for a deductible.(at paras. 15-16) 

Insurance, Strata Property Act, Regulation, Bylaws

I honestly believe the strata corporation has an ongoing double duty to provide the replacement cost repairs to our strata lot's water damaged doors, walls, and floors that we paid strata fees to insure, and to finish the repairs that it started in 409, and promised,  just as other units were repaired, or to compensate us for the cost of doing so.

Pursuant to section 149 of the Strata Property Act, it is mandatory that the strata property insurance cover not just the buildings, but also the fixtures installed as part of original construction - even when they are owned by the strata lot owner:

Strata Property Act
Part 9 — Insurance

Property insurance required for strata corporation
149 (1) The strata corporation must obtain and maintain property insurance on
(a) common property,
(b) common assets,
(c) buildings shown on the strata plan, and
(d) fixtures
built or installed on a strata lot, if the fixtures are built or installed by the owner developer as part of the original construction on the strata lot.
...
(4) The property insurance must
(a) be on the basis of full replacement value, and
(b) insure against major perils, as set out in the regulations...

****

Strata Property Regulation
B.C. Reg. 43/2000 O.C. 130/2000

Part 9 — Insurance
Definitions for section 149 of the Act
9.1 (1) For the purposes of sections 149 (1) (d) and 152 (b) of the Act, "fixtures" means items attached to a building, including floor and wall coverings and electrical and plumbing fixtures, but does not include, if they can be removed without damage to the building, refrigerators, stoves, dishwashers, microwaves, washers, dryers or other items.

(2) For the purposes of section 149 (4) (b) of the Act, "major perils" means the perils of fire, lightning, smoke, windstorm, hail, explosion, water escape, strikes, riots or civil commotion, impact by aircraft and vehicles, vandalism and malicious acts.
[am. B.C. Reg. 265/2000.]

All of the water damaged building structure and fixtures in unit 409 were built or installed by the owner developer as part of the original construction on the strata lot.

Strata Property Act
Part 5 — Property
Division 1 — General Property Matters

Repair of property
72 (3) The strata corporation may, by bylaw, take responsibility for the repair and maintenance of specified portions of a strata lot.

***
Bylaws, Strata Plan NW 2671- Sunridge Estates
The following extract is taken from the bylaws filed in the Land Title Office on February 5, 2002, under number BT41643, and a consolidation of all amendments up to and including Dec/08 as filed on Jul 18/05, Mar 9/07, and Apr 28/08:

Powers and Duties of Strata Corporation
11 Repair and maintenance of property by strata corporation
11.1 The strata corporation must repair and maintain all of the following ... (d) a strata lot, but the duty to repair and maintain it is restricted to ... (i) the structure of a building ...


***

WHAT IS ALL THIS SUPPOSED TO MEAN??

Well based on looking up the key words in a dictionary, structure of a building seems to include doors, repair seems to refer to damage, and sound condition is what unit 409 is not in.

http://www.thefreedictionary.com/
door
A movable structure used to close off an entrance, typically consisting of a panel that swings on hinges or that slides or rotates
repair
To restore to sound condition after damage or injury
damage
Harm or injury to property or a person, resulting in loss of value or the impairment of usefulness
Black's Law Dictionary
damage
Loss, injury, or deterioration caused by the negligence, design, or accident of one person to another, in respect of the latter's person or property

We do not understand how repairs of extensive damage to Unit 409 caused by an accident in the unit above us became our responsibility when damage to Unit 227 caused by an accident inside of their own unit solely was fully repaired by the strata - especially when we have paid for mandatory strata insurance for over 20 years in a total amount more than most, if not all, other owners - including units 227 and 510, the sources of the water damage and subsequent unfairness.

http://www.accountingglossary.net/
insurance
Insurance is a way to make an individuals financial losses more affordable by transferring them to a large group of people through an intermediary called an insurance company and a legal contract called a policy
full replacement value
Coverage that pays the full replacement value for a covered loss rather than just the initial cost less wear and tear or depreciation

****

Strata Property Act[SBC 1998] CHAPTER 43

Division 2 – Records
Strata corporation records

35 (2) The strata corporation must retain copies of all of the following:
... (g) written contracts to which the strata corporation is a party;

Access to records
36 (1) On receiving a request, the strata corporation must make the records and
documents referred to in section 35 available for inspection by, and provide
copies of them to ... an owner ...
(3) The strata corporation must comply with a request under subsection (1) or (2) within 2 weeks unless the request is in respect of bylaws or rules, in which case
the strata corporation must comply with the request within one week.
(4) The strata corporation may charge a fee for a copy of a record or document
provided under this section of not more than the amount set out in the regulations
and may refuse to supply the copy until the fee is paid.
The strata manager did not file an insurance claim for the water damage to unit 409 before the time to do so expired and since then repeatedly obstructed and refused my requests to access the written contract for the relevant insurance cover in spite of my writing for a copy, providing a cheque in payment at the rate of $.25 per page as set out in the regulations, and attempting to attend at the strata records office pursuant to the Strata Property Act, raising an apprehension that the strata was not insured at the time of loss on July 23, 2003.

******************
 
It is hard to tell what the strata's current position is based on besides the negligence of professionals, but as far as I can tell it might have something to do with setting aside the insurance and disclosure issues and making allegations that floors and doors and walls are not part of the structure of a building. 

Unit 409 is part of the building, and but for the structure of the walls, floors, and ceilings of our strata lot, Unit 510 and its burst toilet tank would have fallen straight into our garage.

In Oldaker v. The Owners, Strata Plan VR 1008, 2010 BCSC 776 (CanLII) at [37], the Court said
Present day statutory interpretation recognizes that insofar as the language of a provision allows, interpretations which are consonant with and which promote a clear legislative purpose should be adopted. This is not to say that a statute’s intended purpose can overwhelm the language of a provision. Instead, one seeks to ensure consistency between language and purpose and to achieve a result which is harmonious.
Although it may not be clear, it is possible that the obligation to repair the structure of the building is included in standard strata bylaws because the structure is a collective and integrated system.  If so, it does not say it excludes floors, walls, and doors as structural components of a building and it does not require damage to create such an immediate danger that it poses a structural problem before being repaired.

At the time of loss no insurance investigator or member of council inspected the changes to the structure and fixtures in our strata lot but the strata's engineer reported that unrepaired damage in Unit 409 was consistent with water damage. Although from an engineering perspective he didn't consider the damage that he reported on to be a problem structurally he expressly excluded reporting on our floors and the substrate in our strata lot and refused to inspect the (apparently water soluble) type of concrete used in the supporting column in the garage below.   

With respect to the Strata Property Act protective fairness provisions, in Sullivan on the Construction of Statutes, 5th ed. (Toronto: LexisNexis Canada, 2008) at p. 360, the author states: 

Related provisions. In adopting a contextual approach, the courts focus on any provision or series of provisions that in their opinion is capable of shedding light on the interpretive problem at hand. Looking to other provisions is useful because courts make certain assumptions about the way legislation is drafted. As Lord Reid wrote in Inland Revenue Commissioners v. Hinchy:
... one assumes that, in drafting one clause of a bill, the draftsman had in mind the language and substance of other clauses and attributes to Parliament a comprehension of the whole Act.
More specifically, it is assumed that language is used consistently, that tautology is avoided, that the provisions of an Act all fit together to form a coherent and workable scheme.
Statutory provisions which purport to limit or restrict rights are generally construed narrowly: Sullivan at pp. 476-478. 

Something is very wrong when prohibitively high costs and systemic barriers cultivate corruption and effectively prevent people from accessing minimum protections enshrined in law.